Regardless of your right of withdrawal, we will give you the opportunity to return the products ordered from us. Provided the original price tags are still attached to the products, you can return all products that are complete and in unused and undamaged condition without giving any reason, within 30 calendar days of their receipt. It is only allowed to fit the products as is customary with fitting clothing in a shop. Products that do not comply with the above remain the property of the Customer. We return these products to you and will bill these expenses.
You can exchange the products, obtain a voucher for their value or have the price of the returned products refunded, except for the shipping costs you have paid. Rebated products can only be exchanged.
In case of an incorrect order, the customer is responsible for the costs of returning products. In case of an incorrect delivery, we will take care of the shipping costs.
If you have purchased a combined offer of products at a reduced price and you wish to return part of this order, we will reimburse the difference between the amount paid by you for the entire combined offer and the sum of the unabated price of the products included in the combined offer that you do not return.
The return as described above does not apply to products that have been manufactured individually or according to your customer specifications.